(All charges are inclusive of VAT)

When moving into a property Tenants will not be liable for any reference fees etc., inventory/check-in but they will be required to pay

Holding deposit: equivalent to one weeks rent


The DEADLINE for AGREEMENT is the 15th Day after paying the HOLDING DEPOSIT.  However, a different DEADLINE for AGREEMENT may be agreed with tenant and agent/landlord see DEADLINE for AGREEMENT DATE.

If the agent/landlord is unable to meet the agreed DEADLINE for AGREEMENT then the holding deposit will be returned within 7 days , the landlord/agent decides not to let to you your holding deposit will be returned  within 7  days.

The holding deposit will not be refunded in the following instances:

  • You change your mind about renting the property
  • You fail reference checks due to false information; Credit, employment checks etc
  • You fail the right to rents checks
  • You fail to meet the DEADLINE for AGREEMENT
  • Failed to provide the correct information by the DEADLINE for AGREEMENT date.


The tenant will be liable for paying the following fees:

Lost keys – each key capped at £50.00. or reasonable costs if higher

Lost key fobs – the cost of these can vary so this will be discussed at the time

Name changes or changes on the tenancy, capped at £50.00, or reasonably costs incurred if higher

  • Change of tenant- if the landlord agrees for a change of tenant the leaving tenant will be responsible for reasonable costs incurred by the landlord/agent
  • Early Termination of tenancy – If the Landlord agrees to early termination you be required to pay the landlords/agents costs/financial loss until a suitable tenant is found.

Redress scheme and client money protection

This agency is a member of a redress scheme and that scheme is The Property Redress Scheme (www.theprs.co.uk)

This agency is member of a client money protection scheme (CMP, Client Money Protect) and the membership number is CMP004210

CMP Certificate (click link below)


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