AW Childs is committed to protecting and respecting your privacy and for the purpose of The Data protection ACT 1998 And General Data Protection Regulation EU 2016/679 The Data Controller is AW Childs Limited a company registered in England under company number 09061324 whose registered address 3rd Floor, The Imex Building, 575-599 Maxted Road, Hemel Hempstead, Hertfordshire, HP2 7DX.
This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
What type of information will we collect from you
The type of information we collect may include the following
Information you give us. This is information about you that you give us by filling in forms on our website (our site) or by corresponding with us by phone, e-mail or otherwise.
We will hold and use personal information about you in the following ways:
Who your information could be shared with
We will pass your details to the following organisations (our “data processors”) who carry out certain activities on our behalf as part of us providing our services: , Paragon Scheme Management Services Ltd, Rightmove, Zoopla, Juplix (Property software group) Proprietas property management or other property maintenance/management companies.
We will also pass your details where necessary to your property solicitors and those of the other party to your transaction. In the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets.
We will not share your information with third parties for marketing purposes without first obtaining your prior consent.
How long we keep your data for
We will retain your personal data for different periods depending on the service you have chosen to use us for, which may be a longer period than that for which we need to hold your data to provide those services, i.e. where we are under regulatory or statutory duties to hold your data for a longer period or need to retain it in the event of a legal claim or complaint.
A cookie is a small text file that is downloaded onto your computer when you visit certain websites and allows a website to recognise a user’s computer.
Where we store your personal data
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
You have the right to tell us not to use your personal information for marketing purposes. You can exercise this right by unsubscribing using the link in any of the marketing emails we send you.
UK data protection law also gives you the right to access your personal information, to object to the use of your personal information for certain purposes, and the right to erase, restrict or receive a machine-readable copy of your personal information. You can exercise any of these rights by contacting us at the address above.
We will comply with the law in responding to your requests. That means that there may be some legal reasons why we cannot comply with all requests.
We hope that we will be able to answer any questions or concerns that you have. You have the right at any time to raise your concern with the Information Commissioner’s Office at: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF